đĄ Planning Your Video Tour: FAQs & Insights
đĽ Video Tours & Filming
Q: What does a video tour include?
A: Every property is unique, so we offer flexible packages to suit your listing. All video tour packages include professional exterior coverage; as for interior rooms and spaces, those are featured exclusively in our Gold, Diamond, and Crown Jewel packages.
For the Rose package, additional interior filming can be arranged Ă la carte through our âAdditional Areasâ Add-On (available on our Product Page). You can also add extra spaces beyond whatâs included in any of our video tour packages using that same Add-On.
Each video tour features cinematic-quality footage, seamless transitions, professional editing, and digital delivery â all crafted to showcase your listings at their absolute best.
Q: Can you film areas that arenât on your standard list of interior spaces?
A: Absolutely! Our curated list of interior spaces (select the button below) is designed to inspire your selections, but you are welcome to choose any rooms or areas that best showcase the character and appeal of your listing. From hidden studies to private home gyms, spa rooms, or bespoke entertainment spaces â if itâs part of the home, we can capture it with cinematic-quality precision.
Q: Can I film more spaces than my package allows?
A: Absolutely. Each package includes filming a set number of interior spaces, but you may expand your coverage by adding extra rooms or areas at $375 per space. For instance, if your package includes 3 interior spaces but youâd like to feature 5, then you can simply select two âAdditional Areasâ Add-Ons from our Product Page. This flexibility ensures every distinctive space in your listing can be beautifully showcased.
đ Travel & Logistics
Q: What is the travel fee?
A: To ensure a seamless, high-end filming experience across the 48 mainland U.S. states, a flat travel fee of $499 is applied to all video tour packages. This covers:
Transporting professional-grade equipment
Travel time for our crew
Logistics and planning to ensure we arrive fully prepared
And more!
This fee ensures we can deliver consistent, luxury-quality video production, no matter where your listing is located. Think of it as an investment in a flawless, stress-free experience â allowing us to focus entirely on capturing your property beautifully.
Q: Do you film outside the 48 mainland U.S. states?
A: We primarily focus on the 48 mainland U.S. states. If you have a property in Alaska, Hawaii, or other locations, we may be able to provide a custom quote on a case-by-case basis.
đ Packages & Pricing
Q: What specific video tour packages do you offer?
A: We offer thoughtfully-designed packages to accommodate listings of varying sizes, ensuring each property is showcased at its very best:
Rose Package: Professional exterior coverage + mandatory travel fee = $1,199
Gold Package: Exterior + up to 3 interior spaces + mandatory travel fee = $1,774
Diamond Package: Exterior + up to 7 interior spaces + mandatory travel fee = $2,974
Crown Jewel Package: Exterior + up to 10 interior spaces + mandatory travel fee = $4,374
"Additional Areas" Add-On: $375 per room or space (beyond what's included in your package)
*Each package includes cinematic-quality footage, seamless transitions, professional editing, and digital delivery â all crafted to highlight your listingsâ distinctive features.
Q: Are there any hidden fees?
A: Absolutely not. All pricing is fully transparent and all-inclusive. Each video tour package covers filming your property, professional editing, and digital delivery â ensuring a seamless, high-quality production experience. The only additional cost is the mandatory travel fee, which is detailed below.
Q: Can packages be customized?
A: Absolutely! Every luxury property is unique, and weâre happy to tailor your video shoot to showcase special features, rare rooms, or expansive grounds. Additional interior spaces can be added through our âAdditional Areasâ Add-On (available on our Product Page) after scheduling your shoot, allowing your video tour to perfectly reflect the distinct character of your listing.
đ Scheduling & Turnaround
Q: How far in advance should I book?
A: To expertly capture every detail of your property, we recommend scheduling your shoot 1â2 weeks in advance. This provides ample time to coordinate travel and equipment, ensuring your listing is filmed with care and showcased at its very best. We can also accommodate shorter timelines when necessary.
Q: How long does filming take?
A: Exterior-only shoots are typically completed within an hour, while full interior/exterior shoots vary (based on the number of rooms, property size, and any distinctive features)âsometimes taking up to 3 hours or more. We can provide a precise estimate once we have a full understanding of your property, to ensure that every space is captured with care and cinematic quality.
Q: What is the typical turnaround time for finished videos?
A: We aim to deliver your video promptly while maintaining the highest standards of quality. Standard projects are typically completed within 5â7 business days following the shoot, depending on the propertyâs size and any specialized editing requirements. Each requested revision may slightly extend the delivery timeline. Expedited timelines can often be accommodated for an additional feeâplease inquire if you wish to explore this option.
đ Property Prep & Collaboration
Q: How should I prepare the property for filming?
A: To present your listing at its very best, we recommend:
Ensuring all rooms are immaculate and elegantly staged
Minimizing personal items that could distract from the homeâs appeal
Highlighting distinctive features such as artwork, architectural details, or premium finishes
Optional: For personalized guidance, click the button below to access our Pre-Shoot Checklist, thoughtfully designed for luxury properties to ensure every space is camera-ready.
Q: Can we direct or influence what you film?
A: Yes! Shortly after scheduling your shoot, youâll receive a link to our Video Planning Questionnaireâyour opportunity to highlight key spaces, distinctive features, and style preferences for your listing. Your input ensures we create a cinematic, high-end video that presents your property at its absolute best.
đ¸ Technical & Creative Questions
Q: Do you use drones?
A: Yes. We prefer to capture drone footage for both exterior & interior shots (whenever possible), to offer an immersive, cinematic perspective that showcases the propertyâs grandeur, expansive grounds, fluid layout, and surrounding environment in exquisite detail.
Q: Can you film unique luxury features?
A: Absolutely. We highlight the exceptional touchesâindoor pools, wine cellars, home cinemas, and other bespoke amenitiesâthat make your property truly unforgettable.
Q: What is the style of your videos?
A: Our videos are cinematic, refined, and sophisticated, crafted to resonate with discerning buyers. Each production features seamless motion, thoughtful pacing, and professional editing that highlights not just the propertyâs spaces, but its lifestyle, ambiance, and elevated character.
đĄ Miscellaneous
Q: Can you film multiple properties in one day?
A: Absolutely. With sufficient advance noticeâideally at the time of your initial bookingâwe can coordinate multiple shoots in a single day. This ensures your time is used efficiently, while preserving the meticulous attention to detail each property deserves.
Q: Do you provide raw footage?
A: We are committed to delivering a seamless, luxurious presentation of your listing. For this reason, we provide only fully edited, professional videosâraw footage is not included, as it cannot capture the polish, immersive storytelling, and refined perspective that your property deserves.
Q: Whatâs the first step to getting started with my video tour?
A: Simply click the âSchedule Your Video Tourâ button below to reserve a convenient filming time. Youâll then automatically go to our product page, where you can select the video tour package that best suits your listing.
Not ready today? No problem. Bookmark this page â give your next listing the royal treatment it deserves.
đ Your Questions, Answered
Welcome to our FAQ page â the place to find everything you need to know about working with us. We understand that luxury real estate demands an elevated level of presentation, precision, and professionalism, and our goal is to make the process seamless for you. So, if you donât see your question listed below, then feel free to reach out â weâre happy to provide guidance.